We recently carried out our first patient satisfaction survey to find out what patients think of the eye care and service we have to offer. A big thank you to all who replied. Here are a selection of comments we received from our survey and our in store comments book.

“Good honest no nonsense advice, very pleased overall 10/10”

 “Everyone was very friendly on both occasions and as I wanted a complete change in style for my glasses they were very helpful and honest and I have to say these are the only glasses in years that I love wearing and everyone comments on them”

 “Very professional and friendly”

 “I’d just like to say that I found all the staff to be pleasant, helpful and knowledgeable. I’ll recommend Gosforth Eye Company to all!!!!”

 “I was very pleased with the quality and the price of my spectacles - I expected to pay about £100 more”

 “Very friendly, efficient and professional service in general and a nice range of frames too!!”

 “Fantastic service, very friendly and great advice, will recommend to lots of people”

 “Excellent service, very friendly staff, very quick service”

 “Liked the choice of glasses - pleased I found Mrs. Henderson again!!!"

“Great service and good choice of frames. Thanks”